Frequently asked questions

Discover more about eMail Convert

In this page the are the most common questions our clients ask us. Here you can find information about:

- Account;
- Lists;
- Campaigns;
- Security;
- Payments.

If you cannot find the answer you are looking for, please feel free to contact us.

Yes, technical support is 24/7, but please, do keep in mind that we may not come back to you immediately, as you would be placed in a queue. However, the first assistant available will serve you as soon as possible.

We only offer commercial phone support Monday to Friday from 9AM to 5PM.

You can either register your card or your PayPal account. We will take the money when the invoice is due.

No, there is no minimum subscription period and you can leave us whenever you want.

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